Privacy Policy

Your membership and purchase are perfectly safe.

nuMe values your privacy, so we protect your data with utmost care.
The information you submit to us is safe from penetration by third parties, guaranteeing you a carefree and seamless business with the provider.
This Privacy policy may be changed or amended at any time, with no previous warning or notification. By using this website after a change or amendment, the user confirms to agree with the changes or amendments.
Personal data protection means:

  • Your personal data will never be misused in any way.
  • Your contact and personal data will never be relayed to any third party.
  • Your contact and personal data may be relayed to a third party if we have your consent.
  • We will not be sending you unsolicited e-mail.
  • You can unsubscribe from our e-mail newsletters at any time, quickly and with no fuss.

Our online activities are in line with the European laws (EU Directive 95/46/EC, 2002/58/EC and Treaty Conventions ETS 108, ETS 181, ETS 185, ETS 189) and with the national laws of the Republic of Slovenia (the Personal Data Protection Act, the Electronic Commerce Market Act etc.). The Privacy policy regulates the processing of information about you, which are obtained by the provider when you visit and use our website.

Collecting and processing personal data

nuMe collects information from our users at several different points on our nuMe site in order to process orders and better serve you with pertinent information. Information collected includes name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as credit card. nuMe also requires you to submit a user name and password of your choice for future access to your information. Your user name and password is to remain confidential and you should not share this information with anyone.
nuMe collects both personal information and non-personal information that you provide to us, including personal information that may be contained in any video, comment, or other submission you upload or post to the Services. “Personal information” is information that identifies you and can be used alone to contact you online or offline. nuMe may collect Personal information from you in the context of:

  • Account registration and administration of your user account;
  • Contest registration and prize acceptance;
  • Customer support and technical assistance;
  • Processing your order for products or services offered by nuMe;
  • Providing updates to you regarding your nuMe products;
  • Newsletter subscriptions;
  • Access to nuMe products or services on social networks or third party services;
  • Other uses of the Services where Personal information is requested for use and/or participation.

Automatic data recording (non-personal information)

When you use nuMe Services that connect to the internet, including when you access the Services via PC, mobile, and game system platforms, nuMe may collect certain information as described in the sections below for such purposes as improvement of our products and software services, troubleshooting bugs, providing the services, managing the Services, tracking usage, providing content for referring traffic sources and improving overall performance of the Services. Such information may include IP address, profile information, aggregate user data, preferences, technical session information, browser type, information about your computer, hardware, software, or mobile device, including a device identifier, demographic information including gender, zip code and age, and navigational data including log files, server logs, clickstream data, and other data such as your location, where enabled, and language preference. User IP addresses are recorded for security and monitoring purposes. If you arrived at nuMe website via a link from another webpage, nuMe may receive aggregate or otherwise anonymous statistical information about your visit to the site. nuMe monitors customer traffic patterns and site usage to help develop the design and layout of the site, and to improve the content of website. nuMe may combine this automatically collected and other non-Personal information with Personal information, in which case nuMe will treat the combined information as Personal information under this Privacy Policy.

Use and dissemination of personal data

nuMe may also ask for “non-Personal information,” i.e., information that, alone, cannot be used to identify or contact you. Such non-Personal information may include, for example, gender, birth date, or zip code. You may be asked to submit non-Personal information with Personal information or separately.
nuMe may disclose your personal information if required by law to do so or if you violate nuMe's Terms of Use. nuMe takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally­identifying and personally­identifying information.

nuMe discloses potentially personally­identifying and personally­identifying information only to those of employees, contractors and affiliated organizations that (i) need to know this information in order to process it on nuMe behalf or to provide services available on websites, and (ii) that have agreed not to disclose it to others.

Some of these employees, contractors and affiliated organizations may be located outside of your home country; by using nuMe websites you consent to the transfer of such information to them.
Exclusive responsibility for credibility of personal data and contact information lies in you.

If nuMe store is acquired or merged with another company, your information may be transferred to the new owners so that nuMe may continue to sell products to you.

nuMe stores your information for as long as needed to provide you with Services. nuMe may store information longer, but only in a way that it cannot be tracked back to you. nuMe deletes the information as soon as they are not needed for providing our services.
Traffic information is erased or made anonymous when it is no longer needed for the purpose of the transmission or, in the case of payable services, up to the end of the period during which the bill may lawfully be challenged or payment pursued. Location information is stored to the extent and for the duration necessary for the provision of a value-added service. Cookies, direct marketing and provision of value-added services information (including traffic information used for these purposes) is stored as long as the same is necessary for the provision of these activities, or up to the time when a user opts out from such use in accordance with this Privacy Policy and the “Access to Personal Information” section herein. This section shall not prevent any technical storage or access to information for the sole purpose of carrying out the transmission of a communication or as strictly necessary in order for nuMe to provide the service you requested.
When information is no longer needed, we shall delete it using reasonable measures to protect the information from unauthorized access or use.

Freedom of choice

You control the information you provide about yourself. If you decide not to provide data about you to the provider, then you will not be able to access some parts and functions of the website.
Users wishing to leave the nuMe club or unsubscribe from e-News should notify us using the e-mail address customercare@nu-Me.eu. In case your personal data changes (ZIP code, e-mail address, home address, telephone number), please let us know at customercare@nu-Me.eu.

Cookies

Cookies are invisible documents that are temporarily stored on your hard drive, making it possible for our website to recognise your computer the next time you visit our website. The provider only uses cookies to collect information about the usage of the website.

Security

nuMe makes all the effort to protect your personal data. Your data is safe from loss, destruction, forgery, manipulation, unauthorised access and unauthorised disclosure. If you provide nuMe with your credit card information, the information is encrypted using secure socket layer technology 128-bit SSL-certificate, issued by an authorized organisation. Although no method of transmission over the Internet or electronic storage is 100% secure, nuMe follows all PCI-DSS requirements and implement additional generally accepted industry standards.

User content

Certain Services may enable you to publish or share publicly with others content you have generated or obtained from other sources (“User Content”). You retain any and all Intellectual property rights you already hold under applicable law in User Content you publish or share through the Products and Services, subject to the rights, licenses, and other terms of this Privacy Policy and Terms of Use, including any underlying rights of others in any User Content that you may use or modify. You grant to nuMe, a non-exclusive, unrestricted, unconditional, unlimited, worldwide, irrevocable, perpetual, and cost-free right and license to use, copy, record, distribute, reproduce, disclose, sell, re-sell, sublicense (through multiple levels), modify, display, publicly perform, transmit, publish, broadcast, translate, make derivative works of, and otherwise exploit in any manner whatsoever, all or any portion of the User Content you publish or share through Site (and derivative works thereof), solely for the purpose of providing the Services to you. Each time you publish or share any User Content, you represent and warrant that you are at least the age of majority in the state in which you reside and are the parent or legal guardian, or have all proper consents from the parent or legal guardian, of any minor who is depicted in or contributed to any User Content you publish or share, and that, in regard to that User Content, (a) you are the sole author and owner of the Intellectual property and other rights to the User Content, or you have a lawful right to publish and share the User Content and grant nuMe the right to use it as described in this Section, all without any nuMe obligation to obtain consent of any third party and without creating any obligation or liability of nuMe; (b) the User Content is accurate; (c) the User Content does not and, as to Services’s permitted uses and exploitation set forth in this Policy and Terms of use, will not infringe any Intellectual property or other right of any third party; and (d) the User Content will not violate this Privacy Policy and Terms of use or cause injury or harm to any person.

Linked Sites

Certain content, products and services available via nuMe Service may include materials from third-parties (»Linked Sites«). Linked Sites may direct you to third-party websites that are not affiliated with nuMe. nuMe is not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. Linked Sites are not under the control of nuMe, nuMe provides these links to you only as a convenience, and the inclusion of any link does not imply endorsement of the site or any association with nuMe.

Third Party Services

nuMe uses other third party service providers to offer or facilitate services on nuMe behalf, such as a shipping company to fulfill orders, a credit card processing company to bill you for goods and services, and an email service provider to send out emails on nuMe behalf. When you order products from nuMe, we will share your Personal information as necessary for such third party services providers to provide the applicable service to nuMe or on nuMe behalf. These third parties are prohibited from using your personal information for promotional purposes.

Comunication Services

nuMe Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”).
You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e¬mail addresses, without their consent; violate any applicable laws or regulations.

We have no obligation to monitor the Communication Services. However, we reserve the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. We reserve the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
We reserve the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, at our sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. We do not control or endorse the content, messages or information found in any Communication Service and, therefore, we specifically disclaim any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Minors

Minors should not submit any personal data to websites without the consent of their parents or custodians. nuMe will never intentionally collect personal data from persons known to be minors, or use it in any way or reveal it to third parties without their consent.

Indemnification

You agree to indemnify nuMe, our partners, officers, agents and others related to nuMe for any claim from third party that could arise from your use of our websites or your violation of this Privacy Policy.
You agree to indemnify, defend and hold harmless nuMe, our officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use our Products and Services, any user postings made by you, your violation of any terms of this Privacy Policy or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.
nuMe reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses.

The right to know

If you have any questions about our personal data protection policy or how we handle your personal data, please feel free to contact us. Write us at customercare@nu-Me.eu or call +386 30 709 409.
Upon your request, we will inform you in writing and in line with the valid laws which personal data, if any, was collected during your visit to the website.
If your name, e-mail or postal address, telephone number or other personal information changes, you may update, correct or omit the relevant information by contacting nuMe customer service at customercare@nu-Me.eu.

If you prefer not to receive newsletters or other marketing e-mails from nuMe please let us know by clicking on the unsubscribe link within any newsletter or marketing e-mail you receive.

If you wish for your personal data to be completely removed from nuMe systems, please send deletion request to the email address customercare@nu-Me.eu.

Please be sure to include in any e-mail your full name, e-mail address, and any message. Please note that such requests may take up to ten (10) working days to become effective.

Publishing changes

nuMe reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
nuMe is not responsible if information made available on nuMe site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. By using this website, the user confirms to accept and agree with the whole Privacy policy.

Last update: October 2016

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.